Battery problem update

[Sparks]

WiFi must work when the car is switched off otherwise the phone app wouldn't be able to connect and get information or remotely do things, surely.

[Ron240]

I will look into it.
With OTA updates on my previous car it only happened while the engine was running.
I would be interested in hearing if other people can receive Wi-Fi updates while their car is parked up for the night?

[Ron240]

WiFi must work when the car is switched off otherwise the phone app wouldn't be able to connect and get information or remotely do things, surely.

The app is not using Wi-Fi to communicate with the car because it can be done anywhere in the UK.
WI-Fi is for short distance communication only.
It must be using some kind of mobile network.

[Sparks]

WiFi must work when the car is switched off otherwise the phone app wouldn't be able to connect and get information or remotely do things, surely.

The app is not using Wi-Fi to communicate with the car because it can be done anywhere in the UK.
It must be using some kind of mobile network.

Yep, I was using WiFi to cover all the comms when I shouldn't have. However, it still needs to be powered on (?). I don't suppose it uses anything near enough power though to affect a battery.

[Ron240]

WiFi must work when the car is switched off otherwise the phone app wouldn't be able to connect and get information or remotely do things, surely.

The app is not using Wi-Fi to communicate with the car because it can be done anywhere in the UK.
WI-Fi is for short distance communication only.
It must be using some kind of mobile network.

Yep, I was using WiFi to cover all the comms when I shouldn't have. However, it still needs to be powered on (?). I don't suppose it uses anything near enough power though to affect a battery.

Say for instance I was in Glasgow and my car was parked in London, I could communicate with it via the app but it would not be using Wi-Fi.

[Sparks]

The app is not using Wi-Fi to communicate with the car because it can be done anywhere in the UK.
WI-Fi is for short distance communication only.
It must be using some kind of mobile network.

Yep, I was using WiFi to cover all the comms when I shouldn't have. However, it still needs to be powered on (?). I don't suppose it uses anything near enough power though to affect a battery.

Say for instance I was in Glasgow and my car was parked in London, I could communicate with it via the app but it would not be using Wi-Fi.

I know that, obviously I didn't make it clear. But, there needs to be power for the car to transmit and receive via the LTE system.

[Ron240]

I know that, obviously I didn't make it clear.

We can just put it down to a breakdown in communications.

[Sparks]

I know that, obviously I didn't make it clear.

We can just put it down to a breakdown in communications.

OK...It was my fault, sorry for the confusion..

[Stoopo]

Found this on the Canadian Ford site.

The way it’s worded suggests Wi-Fi updates might take days depending on the connection. No mention of needing the engine running.

[Vendee]

Found this on the Canadian Ford site.

The way it’s worded suggests Wi-Fi updates might take days depending on the connection. No mention of needing the engine running.1E5084D8-3798-4187-BC26-195687558D97.png

The issue that many of us have is that we can connect to the Ford servers using the cars Wi-Fi but the server reports that the software is up to date, even though the new software is available for download on your computer. There is no point in going to the dealer because there is nothing wrong with the car..... its Ford's servers.