convenience check
- Supertramp
- Posts: 59
- Joined: Sat Aug 08, 2020 7:42 pm
Mine is due its first service soon do they check for software updates on that too? They should for the price! :>)
Supertramp wrote: ↑Thu Aug 05, 2021 4:53 am Mine is due its first service soon do they check for software updates on that too? They should for the price! :>)
It's a dealer lottery but the chances are they will only perform a software update if there is a recall or to fix a problem.
Seems a good price, even though mine was free and got the PCM software update out of it.
https://www.tch.co.uk/servicing-offers/ ... nce-check/
Maybe should have quoted 'Diagnostic connection to identify and download any relevant new or upgraded software to your car's operating systems' as I have others that are out of date.
https://www.tch.co.uk/servicing-offers/ ... nce-check/
Maybe should have quoted 'Diagnostic connection to identify and download any relevant new or upgraded software to your car's operating systems' as I have others that are out of date.
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- Posts: 532
- Joined: Thu Jun 03, 2021 11:46 pm
- Location: Lanarkshire
Glad you got it sorted Sparks, was your dealer on the participating dealer list? My local dealer isn't and they have their own service plan so might be similar scenarioSparks wrote: ↑Wed Aug 04, 2021 11:55 pm Took mine in for the Convenience check and Ford Assist renewal today. I got a call to tell me that they had spoken to Ford and the service plan I had didn't include the convenience check and renewal.
I said what happens now then, they said it will be £95 if I still wanted it doing. I pointed out that with the plan I bought at £239 plus £95 it would make buying the plan pointless.
Anyway, I had an email and receipt from Ford that clearly stated that the convenience check was included. I forwarded that to them and they talked to Ford again and I got it done, no charge.
Service receptionist, told me that they do their own service plan, nothing to do with Ford, apparently, some sort of direct debit monthly payment.
The car was with the Technician (Mechanic, Grease monkey...whatever) for around 15 minutes, I was sent a video of the underneath check that took around a minute and a half. If I'd had to pay £95 for that I wouldn't have had it done. Even with some of the discounted prices, I wouldn't have been happy.
animated-car-mechanic-image-0020.gif
Ford Puma ST Line X 155 Desert Island Blue
Yes they are on the list. When I booked the service in via their central booking (They have several branches country wide) I told them I had a prepaid service, they checked and said they had it and it wouldn't be a problem....Guess the local chaps didn't get the memo..BjNtheBear wrote: ↑Thu Aug 05, 2021 8:31 amGlad you got it sorted Sparks, was your dealer on the participating dealer list? My local dealer isn't and they have their own service plan so might be similar scenarioSparks wrote: ↑Wed Aug 04, 2021 11:55 pm Took mine in for the Convenience check and Ford Assist renewal today. I got a call to tell me that they had spoken to Ford and the service plan I had didn't include the convenience check and renewal.
I said what happens now then, they said it will be £95 if I still wanted it doing. I pointed out that with the plan I bought at £239 plus £95 it would make buying the plan pointless.
Anyway, I had an email and receipt from Ford that clearly stated that the convenience check was included. I forwarded that to them and they talked to Ford again and I got it done, no charge.
Service receptionist, told me that they do their own service plan, nothing to do with Ford, apparently, some sort of direct debit monthly payment.
The car was with the Technician (Mechanic, Grease monkey...whatever) for around 15 minutes, I was sent a video of the underneath check that took around a minute and a half. If I'd had to pay £95 for that I wouldn't have had it done. Even with some of the discounted prices, I wouldn't have been happy.
animated-car-mechanic-image-0020.gif
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White.
Wireless Android Auto.
Previous Puma ST-Line X First Edition.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White.
Wireless Android Auto.
Previous Puma ST-Line X First Edition.
Not sure I’ll bother. I have two years breakdown with the fact it’s a Ford Direct car - I think.
I’ll double check but with the miles I normally do I would expect by November he will only have around 5k on the clock. I can check the fluids myself.
I’ll double check but with the miles I normally do I would expect by November he will only have around 5k on the clock. I can check the fluids myself.
Puma Frozen White ST Line X 155 Winter Pack & Driver Assistance Pack.
Just checked. 2 year unlimited mileage warranty plus 2 years Roadside Assistance.
Just seen my car equivalent (age wise, mileage and equipment- £25870)
That’s a Jan 21 STLine X 155
Just seen my car equivalent (age wise, mileage and equipment- £25870)
That’s a Jan 21 STLine X 155
Puma Frozen White ST Line X 155 Winter Pack & Driver Assistance Pack.
Used prices are so strong atm.. is that more or less than you paid?
***NOW SOLD*** 2020 ST Line X 7DCT Auto 125PS - Magnetic Grey - DAP - LED - HFPT - Panoramic Roof - 19" Alloys
£5875 more
It’s a premium paint - Metropolis White - plus has 19” alloys- but doesn’t have the winter pack!
Mad price!
https://www.ford.co.uk/shop/price-and-l ... Price=4000
Puma Frozen White ST Line X 155 Winter Pack & Driver Assistance Pack.