Have found a Ford utility that might be useful to see if there is hardware differences between those that have and those that dont have surrond.
This utility will output an .xml file that contains information about the APIM including the storage, asbuilt, serial number, part numbers, as well as strategy and calibration versions. The .XML file can be opened in your browser.
https://community.cyanlabs.net/t/tutori ... ility/1856
Just tried it but havent looked through whats been captured yet
B&O audio
Ok they had the car in applied the APIm update and surprise surprise it didn't work.
My Case manager is now saying its either a build issue or a sales issue as you have to order the surround sound option ????
Now i can see no options on extras to say say surround sound and said as far as i am concerned its part of the Premium B&O Sound package.
My Case manager is now saying its either a build issue or a sales issue as you have to order the surround sound option ????
Now i can see no options on extras to say say surround sound and said as far as i am concerned its part of the Premium B&O Sound package.
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Ford Puma 155 ST-Line X Blazer Blue (current)
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- Posts: 22
- Joined: Sat Mar 14, 2020 12:47 pm
My wife has B&O in her fiesta, which is a 3 year old zetec, the surround sound in it makes my puma sound system like a 1970s transistor radio. And the fiesta cost alot less
Puma sound system is really disappointing.
St line x 1st edition +
Puma sound system is really disappointing.
St line x 1st edition +
Updating the APIM would not give surround sound.robgee wrote: ↑Wed Oct 07, 2020 9:34 am Ok they had the car in applied the APIm update and surprise surprise it didn't work.
My Case manager is now saying its either a build issue or a sales issue as you have to order the surround sound option ????
Now i can see no options on extras to say say surround sound and said as far as i am concerned its part of the Premium B&O Sound package.
Have you asked the dealer, in detail, why they are unable to apply that SBD to your vehicle? Does applying it fail or are they simply unwilling?
No they applied that as well but it made no difference
G2160968 SYNC Module [APIM] Surround Sound Configuration Concern en GB Finished
G2160968 SYNC Module [APIM] Surround Sound Configuration Concern en GB Finished
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Ford Puma 155 ST-Line X Blazer Blue (current)
Interestingly, I've found a few early German video reviews and they show the system without surround.
This one from April is just one example..
Check around 6.40 in....
Personally, I don't think this is going to be resolved by Ford, who, obviously, have no idea about what they did or didn't do on that build run.
This one from April is just one example..
Check around 6.40 in....
Personally, I don't think this is going to be resolved by Ford, who, obviously, have no idea about what they did or didn't do on that build run.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White.
Wireless Android Auto.
Previous Puma ST-Line X First Edition.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White.
Wireless Android Auto.
Previous Puma ST-Line X First Edition.
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- Posts: 121
- Joined: Mon Jan 20, 2020 8:29 pm
- Location: South East London
I have the description of all the features of the Puma from when I ordered mine back in December before the brochure was published. It clearly states that the B&O Sound system has a “selectable surround sound” feature.
Mine is back at the dealers for the second time for them to look at it again.
Mine is back at the dealers for the second time for them to look at it again.
Jack. 32. South East London. Ford Puma ST Line X First Edition: Desert Island Blue.
I have also pointed this out on my case , but as of far they have had no success with implementing the fix. The head of Ford technical is meant to be in communication with my escalation manager with an update to me on Monday.
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Ford Puma 155 ST-Line X Blazer Blue (current)