Stevep999 wrote: ↑Tue Aug 09, 2022 9:31 am
anyone able to get the log file to upload. I keep getting error, try again
From the Ford Sync update troubleshooting page (You'll find it on the page where you downloaded the sync update, towards the bottom click on Troubleshooting):
Having trouble getting a log file generated for your SYNC 3 update? Please follow below steps:
Download this package (ZIP 47KB) and extract it on a USB stick (the USB stick needs to in ex-fat format)
Enter your vehicle and switch on the engine
When Sync 3 is fully loaded, insert the USB stick
Wait until an “installation complete” message appears (it may take approximately 1 minute). This should now have produced a new log file
Return to your PC and complete your update by uploading the log file onto the Ford website