Option 5 takes you to a recorded message where they give you a premium rate 0906 number to dial
Local hazard info
Got a call for the customer relations centre today , nice lady on the phone has advised me to book into a local Ford garage and then let them know the date so that they have access to technical support at the time of the booking and see if they can resolve any of the issues. Most of them are just niggles but so far i have these points for them to look at
1. I have a lot of movement in my gearstick whilst driving as it seems to move itself (especially in the lower gears) and was wondering if this was normal ? I have a video of it occurring and have also posted so it can be seen at https://www.youtube.com/watch?v=y3Q63zJ ... e=youtu.be
2. My SYNC does not have the option for surround sound even though its a First Edition ST Line X with the 10 B+O speakers. I have checked and some people have the option on there sync system on the Puma models
3. Local traffic + hazard does not seem to be able to switch on via the sync as you cannot activate the option even though the subscription is valid and should have been supplied with the car I can post pictures if required.
4. My sync is only running version F8 maps which seem to be out of date as these are the updates from last year
5. Left hand door mirror does not seem to have a lot of movement and doesn’t seem to show the whole side of the car.
6. Have been informed that there are some updates required for the speed sign recognition software as it seems to not always read the speed signs.
I have been also told that the Local Traffic + Hazard needs a software fix , if this is so i might as well ask them to extend my subscription for the 3 months its not worked !
1. I have a lot of movement in my gearstick whilst driving as it seems to move itself (especially in the lower gears) and was wondering if this was normal ? I have a video of it occurring and have also posted so it can be seen at https://www.youtube.com/watch?v=y3Q63zJ ... e=youtu.be
2. My SYNC does not have the option for surround sound even though its a First Edition ST Line X with the 10 B+O speakers. I have checked and some people have the option on there sync system on the Puma models
3. Local traffic + hazard does not seem to be able to switch on via the sync as you cannot activate the option even though the subscription is valid and should have been supplied with the car I can post pictures if required.
4. My sync is only running version F8 maps which seem to be out of date as these are the updates from last year
5. Left hand door mirror does not seem to have a lot of movement and doesn’t seem to show the whole side of the car.
6. Have been informed that there are some updates required for the speed sign recognition software as it seems to not always read the speed signs.
I have been also told that the Local Traffic + Hazard needs a software fix , if this is so i might as well ask them to extend my subscription for the 3 months its not worked !
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Ford Puma 155 ST-Line X Blazer Blue (current)
Tried all of above but to no avail. Only picked up today, is there a set up delay usually???
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate - ordered end of March delivered end of May LOVE IT
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
So, local hazards appeared as subscription in fordpass today but still greyed out on car
Live traffic appeared too, then disappeared temperamental?
Live traffic appeared too, then disappeared temperamental?
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate - ordered end of March delivered end of May LOVE IT
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
Update, I have raised this with the fordpass online team and sent them screen shots at their request. Apparently I should receive some contact from them later today, fingers crossed.
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate - ordered end of March delivered end of May LOVE IT
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
Issue raised with tech team...... awaiting feedback
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate - ordered end of March delivered end of May LOVE IT
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
Rob out of interest when you access ford pass on the sync screen do you getvthe message "please wait while we gather some information " ?
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate - ordered end of March delivered end of May LOVE IT
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack retired June 2022