Screen freezing

Faults and Technical chat for the Ford Puma
Britton
Posts: 48
Joined: Sun Dec 13, 2020 5:48 pm

Post by Britton »

Has anyone had the screen freeze on startup? Happened about 2/3 times now. Its like the screen half loads and is unresponsive only a restart makes it OK again.
155 ST-Line X Vignale

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Rizmo
Posts: 2523
Joined: Wed Sep 23, 2020 2:13 pm
Location: Peterlee, Co Durham

Post by Rizmo »

Take a picture and show your dealer.
Puma ST-Line-Vignale 155 manual, magnetic grey, DAP, electric tailgate. New in December 2021.
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DesertIslandBlue
Posts: 222
Joined: Thu Nov 05, 2020 10:42 pm
Location: Cardiff

Post by DesertIslandBlue »

Sync or dash?
If it’s sync then it could be an OTA update?
ST Line X mHEV 125 Desert Island Blue DAP+CP+HFPT
Britton
Posts: 48
Joined: Sun Dec 13, 2020 5:48 pm

Post by Britton »

Hi, it's the sync and I'm up to date on software.
155 ST-Line X Vignale
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DesertIslandBlue
Posts: 222
Joined: Thu Nov 05, 2020 10:42 pm
Location: Cardiff

Post by DesertIslandBlue »

Haven't had that - one for your dealer...
ST Line X mHEV 125 Desert Island Blue DAP+CP+HFPT
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sinlessUK
Posts: 1307
Joined: Wed Aug 12, 2020 8:26 am
Location: Nottinghamshire

Post by sinlessUK »

Have you tried a master reset before a dealer visit?
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Sparks
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Joined: Fri Aug 07, 2020 5:40 pm
Location: Warwickshire

Post by Sparks »

Have you tried de-icer?...... :oops: :D
Ford Puma ST-Line Vignale 155 Automatic.
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Previous Puma ST-Line X First Edition.
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sinlessUK
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Location: Nottinghamshire

Post by sinlessUK »

Sparks wrote: Thu Jun 10, 2021 8:43 am Have you tried de-icer?...... :oops: :D
:lol:
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Stoopo
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Joined: Mon May 03, 2021 12:50 pm
Location: York

Post by Stoopo »

Sounds like the old “turn off and back on” issue that all computers have at times.

My sync 2 very occasionally went blank on start up then was fine on restart.

Not had that issue with the Puma yet though.
Puma Frozen White ST Line X 155 Winter Pack & Driver Assistance Pack.
Mike
Posts: 1372
Joined: Wed Dec 23, 2020 9:15 pm
Location: North East

Post by Mike »

Had the nav screen freeze, couldn’t get anything to work , switched the car off went back a few mins later and all ok. No problems since.
ST Line X 155 Agate Black with comfort pack plus spare wheel( sold :( )
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