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Deleted User 361

Post by Deleted User 361 »

Thanks for the replies.

Yes, would be good if we could work out the criteria

Can’t be the Ford pass app version as I’ve definitely got the latest iOS versions. Has to be something on the car or Fords systems I would of thought

As this is the one update I do want I’ll start nagging the dealer and Ford later for an answer

Deleted User 229

Post by Deleted User 229 »

It is not switched on in the latest Sync update is it?
Deleted User 361

Post by Deleted User 361 »

FirstFord1972 wrote: Tue Mar 30, 2021 8:05 am It is not switched on in the latest Sync update is it?
Not for me

I believe it’s to do with the connect modem version, but not sure how true that is yet
Napstar
Posts: 3
Joined: Mon Mar 29, 2021 11:30 pm

Post by Napstar »

My app version is 3.17.1
Puma ST 1.5 Ecoboost 200PS, performance pack, Frozen White, Option Wheels.
Deleted User 361

Post by Deleted User 361 »

Napstar wrote: Tue Mar 30, 2021 4:33 pm My app version is 3.17.1
Same here 3.17.1 (and pro version is 1.20.5)
Deleted User 361

Post by Deleted User 361 »

The Dealer got back to me this morning and didn't seem to have a clue about it either (other than that a 2021 registered Puma they have does have it and an older one doesn't)

Have now contacted Ford CRC to see if they can shed any light on it
Deleted User 361

Post by Deleted User 361 »

Anyone know how long Ford CRC normally take to get back to you please?

Their automated reply said 3 working days but I'm assuming they take longer than that (if they ever bother replying)?
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sinlessUK
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Location: Nottinghamshire

Post by sinlessUK »

Maybe give them phone call on 020 3564 4444 I'm still waiting after 6 days but in no rush....
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Deleted User 361

Post by Deleted User 361 »

sinlessUK wrote: Fri Apr 09, 2021 10:39 am Maybe give them phone call on 020 3564 4444 I'm still waiting after 6 days but in no rush....
Thanks. Not in a rush, so will leave it another week and think about what to try next (another email or a call)
Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

I was led to believe it will be a vehicle update that will add this feature to older models.
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
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