Engine Oil Separator Recall
Update-so stand-in salesman has come back this morning by email to say they are now going to organise inspection but is awaiting confirmation of when this is actually being done as he is not in branch today & is off tomorrow but he'll update me on Saturday suggested maybe into next week for collection. I've sent an extremely polite but to the point reply advising the situation is unacceptable & if the car passes the inspection which should already have been done or surely done today then i want to collect the car on Saturday not get just another phone call being fobbed off! Updates to follow-how's everyone else getting on?
I’m peddling like mad trying to make it happen tomorrow. I have the day off and everything. Basically there was an administrative ‘issue’ yesterday after the inspection and so the relevant paperwork only got filed this morning. So literally bashing F5 on ETIS waiting for the hold to disappear. I’m told it may happen overnight tonight but then it might not as well….
Keep on at them wee.str. Open ended ‘maybe next week sometime’ isn’t good enough, like you say.
Keep on at them wee.str. Open ended ‘maybe next week sometime’ isn’t good enough, like you say.
Watch you don't wear out that F5 button Bluecat i'm keeping everything crossed for you to collect tomorrow. I don't think the dealers realise we actually have to lives & work so our time is limited in chasing up issues they should be doing on our behalf! Just received a call from dealer conflicting with info received from stand-in salesman working at another branch today had enough now so manager calling me back-hopefully soon
If it's had the recall done and it's past there is no reason why they cannot release the car . just the the other bits and pieces will catch up in time its taken 7 to 10 days for it too disappeared from my app when we had recall on the focus .
Great news that some are collecting their new cars. Not heard from dealer but raised a complaint with Ford. Calling me back Monday 9th, hopefully with a date for release.
Puma ST, mean green, performance pack, driver assistance pack, powered tailgate, magnetite dark finish wheels.