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Screen freezing

Posted: Tue Jun 08, 2021 8:04 pm
by Britton
Has anyone had the screen freeze on startup? Happened about 2/3 times now. Its like the screen half loads and is unresponsive only a restart makes it OK again.

Re: Screen freezing

Posted: Tue Jun 08, 2021 8:11 pm
by Rizmo
Take a picture and show your dealer.

Re: Screen freezing

Posted: Tue Jun 08, 2021 8:15 pm
by DesertIslandBlue
Sync or dash?
If it’s sync then it could be an OTA update?

Re: Screen freezing

Posted: Thu Jun 10, 2021 6:37 am
by Britton
Hi, it's the sync and I'm up to date on software.

Re: Screen freezing

Posted: Thu Jun 10, 2021 8:26 am
by DesertIslandBlue
Haven't had that - one for your dealer...

Re: Screen freezing

Posted: Thu Jun 10, 2021 8:38 am
by sinlessUK
Have you tried a master reset before a dealer visit?

Re: Screen freezing

Posted: Thu Jun 10, 2021 8:43 am
by Sparks
Have you tried de-icer?...... :oops: :D

Re: Screen freezing

Posted: Thu Jun 10, 2021 9:01 am
by sinlessUK
Sparks wrote: Thu Jun 10, 2021 8:43 am Have you tried de-icer?...... :oops: :D
:lol:

Re: Screen freezing

Posted: Thu Jun 10, 2021 3:40 pm
by Stoopo
Sounds like the old “turn off and back on” issue that all computers have at times.

My sync 2 very occasionally went blank on start up then was fine on restart.

Not had that issue with the Puma yet though.

Re: Screen freezing

Posted: Thu Jun 10, 2021 7:29 pm
by Mike
Had the nav screen freeze, couldn’t get anything to work , switched the car off went back a few mins later and all ok. No problems since.