Sync 3 update offered today

Faults and Technical chat for the Ford Puma
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robgee
Posts: 443
Joined: Thu Mar 12, 2020 3:37 pm
Location: Dunstable UK

Re: Sync 3 update offered today

Post by robgee » Sun Apr 04, 2021 8:00 am

robgee wrote:
Sat Apr 03, 2021 4:24 pm
Stevep999 wrote:
Sat Apr 03, 2021 3:58 pm
Cool, so best to stay clear of the F10 maps at moment then ? I'm on 30351 so as upto date as possible I think keeping away from 21020 for time being.

Although I'm still confused, is the issue with cars that came with 3.4 hence the MY2020 or our ours that came with 3.3 still classed as MY20 ? ?
Yeah i would say so for now just do the Sync, I am not sure on the MY19 MY20 question, there has been some discussion over here https://discord.com/channels/1336410949 ... 7824366742 but havent had time to read and digest as of yet.
From more knowledgeable people than me

Go to diagnostic settings, then to apim settings

If you don't know how to enter diagnostic mode, press&hold both seek right buttons on the dash and on the steering wheel. It will start a speaker test, then it'll bring you to the diagnostic menu.
This is how to find the part numbers from to see if it's a MY19 or MY20

EG
ASSEMBLY PART = KU5T-14G371-GJA
HW PART NUMBER = GU5T-14G380-FE

First character defines age
M =2020, L = 2019, K = 2018, J = 2017

robgee
Posts: 443
Joined: Thu Mar 12, 2020 3:37 pm
Location: Dunstable UK

Re: Sync 3 update offered today

Post by robgee » Sun Apr 04, 2021 11:42 am

Looks like mine is a MY19 as I checked this morning

Stevep999
Posts: 236
Joined: Sun Jun 21, 2020 6:17 pm

Re: Sync 3 update offered today

Post by Stevep999 » Sun Apr 04, 2021 1:26 pm

Yours is L in front of assembly part? Same here
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-)

robgee
Posts: 443
Joined: Thu Mar 12, 2020 3:37 pm
Location: Dunstable UK

Re: Sync 3 update offered today

Post by robgee » Sun Apr 04, 2021 1:46 pm

Yes

45EAD1D3-3C27-44EA-A62B-E2A6D6A68D57.jpeg


Mike
Posts: 232
Joined: Wed Dec 23, 2020 9:15 pm
Location: North East

Re: Sync 3 update offered today

Post by Mike » Sun Apr 04, 2021 7:57 pm

Got a notification to carry out sync 3 update, maps ok. Hopefully downloaded onto a usb and will try next time out in the car for a few miles.
Do any of you use a Mac, mine looks like it unzips the downloads when you click on them because it gives the option to compress them again?
Probably find out I have done it wrong

Stevep999
Posts: 236
Joined: Sun Jun 21, 2020 6:17 pm

Re: Sync 3 update offered today

Post by Stevep999 » Sun Apr 04, 2021 8:06 pm

Apparently its a sat nav voice update only, 8gb, according to guys at cyanlabs. Colleague tire today on hers and it failed, MEM_ERR003
PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-)

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tonyt2021
Posts: 238
Joined: Sat Oct 10, 2020 10:04 am

Re: Sync 3 update offered today

Post by tonyt2021 » Sun Apr 04, 2021 9:39 pm

Mike wrote:
Sun Apr 04, 2021 7:57 pm
Got a notification to carry out sync 3 update, maps ok. Hopefully downloaded onto a usb and will try next time out in the car for a few miles.
Do any of you use a Mac, mine looks like it unzips the downloads when you click on them because it gives the option to compress them again?
Probably find out I have done it wrong
To prevent auto unzipping you’d need to untick the auto open of safe files in safari preferences

But you need it extracted so probably doesn’t matter

The native extractor doesn’t maintain folder structure so when you copy the files to usb you’ll need to put the 4 gz files in a syncmyride folder and put the other 2 files in the root

The usb needs to be empty and formatted to exfat with mbr partitioning (via disk utility, making sure the usb stick is the selected drive) before copying the files to it

(Hope you have more luck with the native extraction than I did on my M1 Mac)
Puma ST-Line X 1.0L Ecoboost 125PS 7 Speed Auto 2021 - Solar Silver - DAP/CP/HFPT/LED

Iainrr55
Posts: 26
Joined: Sat Jul 04, 2020 4:27 pm

Re: Sync 3 update offered today

Post by Iainrr55 » Mon Apr 05, 2021 10:01 am

From my searching looks like the issue with the F10 map update and MY20 cars is to do with drivers for the screens used on that build.
I'd say safest to wait until Ford sort this install rather than risk bricking Sync unit!!
Titanium First Edition 155 mhev
----- Lucid Red ------

Mike
Posts: 232
Joined: Wed Dec 23, 2020 9:15 pm
Location: North East

Re: Sync 3 update offered today

Post by Mike » Mon Apr 05, 2021 12:15 pm

tonyt2021 wrote:
Sun Apr 04, 2021 9:39 pm
Mike wrote:
Sun Apr 04, 2021 7:57 pm
Got a notification to carry out sync 3 update, maps ok. Hopefully downloaded onto a usb and will try next time out in the car for a few miles.
Do any of you use a Mac, mine looks like it unzips the downloads when you click on them because it gives the option to compress them again?
Probably find out I have done it wrong
To prevent auto unzipping you’d need to untick the auto open of safe files in safari preferences

But you need it extracted so probably doesn’t matter

The native extractor doesn’t maintain folder structure so when you copy the files to usb you’ll need to put the 4 gz files in a syncmyride folder and put the other 2 files in the root

The usb needs to be empty and formatted to exfat with mbr partitioning (via disk utility, making sure the usb stick is the selected drive) before copying the files to it

(Hope you have more luck with the native extraction than I did on my M1 Mac)
Thanks, nothing like making it easy.
I formatted the usb in exFat, and copied files to it, looks like I need to try it again because the syncmyride has saved as 4 files.
Is it really worth doing ?

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tonyt2021
Posts: 238
Joined: Sat Oct 10, 2020 10:04 am

Re: Sync 3 update offered today

Post by tonyt2021 » Mon Apr 05, 2021 12:32 pm

The usb structure should look like this (syncmyride just being a folder)

CE9DC7F3-3091-426F-A128-49376E36A936.jpeg

Whether it’s worth it? Don’t know...
Puma ST-Line X 1.0L Ecoboost 125PS 7 Speed Auto 2021 - Solar Silver - DAP/CP/HFPT/LED

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