Sync 3 update offered today

Faults and Technical chat for the Ford Puma
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NeilS
Posts: 833
Joined: Tue Feb 16, 2021 7:17 pm
Location: Essex

Post by NeilS »

After having a read through the DAB icon thread on here and the linked site, I see some are still missing. With that being the case, I’m going to leave it until there’s a fix that does it all.

I have never used the “my journeys” or connected my iPhone via a USB lead so couldn’t comment I’m afraid.
Magnetic ST Line X FE. HFPT, Panoramic roof, DAP, Fixed LED, 19” Alloys,

Deleted User 361

Post by Deleted User 361 »

FirstFord1972 wrote: Thu Apr 08, 2021 10:01 am On my weekly journey to the supermarket today I noticed that the My Journeys is no longer working and FordPass has stopped showing up in the Mobile Apps screen. Rebooted my phone, key cycled the car and connected by USB. Nothing. Since the last outing:
FordPass 3.19.0 update (iOS 14.4.2)
Sync update 200351.
Updated DAB icons following instructions on here.
So one of those is to blame. :?
I've done all of the same things and still have the Fordpass in the mobile apps screen (my journeys never works for me unless I have Wireless CarPlay adapter unplugged, so no idea if that is still working after the above updates or not)

If no-one has any ideas, perhaps try a sync master reset as a last resort
Deleted User 229

Post by Deleted User 229 »

tonyt2021 wrote: Thu Apr 08, 2021 10:44 am
FirstFord1972 wrote: Thu Apr 08, 2021 10:01 am On my weekly journey to the supermarket today I noticed that the My Journeys is no longer working and FordPass has stopped showing up in the Mobile Apps screen. Rebooted my phone, key cycled the car and connected by USB. Nothing. Since the last outing:
FordPass 3.19.0 update (iOS 14.4.2)
Sync update 200351.
Updated DAB icons following instructions on here.
So one of those is to blame. :?
I've done all of the same things and still have the Fordpass in the mobile apps screen (my journeys never works for me unless I have Wireless CarPlay adapter unplugged, so no idea if that is still working after the above updates or not)

If no-one has any ideas, perhaps try a sync master reset as a last resort

The mystery’s of FordPass. I just decided to do a master reset and be done with it. I got the car out of the garage and lo and behold FordPass in the mobile apps. I drove around the block and the journey appeared!
Deleted User 361

Post by Deleted User 361 »

Glad it’s all working again for you

FordPass apps seem a bit hit and miss. Today the pro version isn’t giving me the option to remote start the engine but the standard version still has the option. It will probably reappear at some point
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Sparks
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Location: Warwickshire

Post by Sparks »

Pro version has just been updated again on Android.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
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Rizmo
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Joined: Wed Sep 23, 2020 2:13 pm
Location: Peterlee, Co Durham

Post by Rizmo »

Do other owners get the impression they are being used as Ford's quality control.
Puma ST-Line-Vignale 155 manual, magnetic grey, DAP, electric tailgate. New in December 2021.
Deleted User 361

Post by Deleted User 361 »

Sparks wrote: Thu Apr 08, 2021 4:22 pm Pro version has just been updated again on Android.
No new update on iOS currently, but my remote start button has reappeared today
Mike
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Joined: Wed Dec 23, 2020 9:15 pm
Location: North East

Post by Mike »

Heard back from Ford about the update and radio station symbols, they wanted loads of info I think to prove I was the owner so not really any further forward yet, I will keep you updated if I get any answers.
ST Line X 155 Agate Black with comfort pack plus spare wheel( sold :( )
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sinlessUK
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Location: Nottinghamshire

Post by sinlessUK »

Mike wrote: Sun Apr 11, 2021 7:21 pm Heard back from Ford about the update and radio station symbols, they wanted loads of info I think to prove I was the owner so not really any further forward yet, I will keep you updated if I get any answers.
@Mike - same here. Given them the info they want today, so I'll sit back and wait.
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Deleted User 361

Post by Deleted User 361 »

iOS pro version update is now available
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