Ford pass app

Faults and Technical chat for the Ford Puma
Post Reply
Pawprint66
Posts: 261
Joined: Sat Oct 24, 2020 2:55 pm

Post by Pawprint66 »

The journey tile has gone from the Driving Data section of the app on my phone. But for me it has still recorded every journey I've made in the Puma and my Transit Connect since "disappearing".

When you have completed your journey and turned off the vehicle, my phone shows me the notification "driving insights available". I've just clicked on that to see all the journey data, just like it has always done.

Having said that, once you've looked at it, there doesn't appear to be any way of looking at it again.

I've got some big miles to do this week, so we will see if it carries on.
2020 Puma ST - Line X First Edition - 125 mHEV - Race Red - (Released back into the wild)
2023 Puma ST - Frozen White - Driver Assistance Pack & Powered Tailgate - Machined Magnetite Wheels

User avatar
Stoopo
Posts: 1399
Joined: Mon May 03, 2021 12:50 pm
Location: York

Post by Stoopo »

I still find the app very useful.

My car is parked for five weeks at Manchester meet and greet. I can see they moved it early yesterday, probably to let another car out. However it’s been unlocked since.

I’m tempted to lock it but then they might know of the battery issues with modern cars and have just left it unlocked just in case.

I’m sure it’s safe and I know it’s their responsibility whilst it’s in their care.

Maybe I should just switch off for the next four weeks 🤣🤣🤣
Puma Frozen White ST Line X 155 Winter Pack & Driver Assistance Pack.
User avatar
sinlessUK
Posts: 1307
Joined: Wed Aug 12, 2020 8:26 am
Location: Nottinghamshire

Post by sinlessUK »

Rays1 wrote: Sun May 29, 2022 1:56 pm I think the most important aspect of Ford Pass App. Is the ability to check service history.
So important to know it has actually been recorded. Without the old fashioned hard copy service history, you can at least check up and been certain (or not) of service history evidence?
PS.......the App allows the owner to download vehicle Service History.
Nice and convenient via the app and also available online too >> https://www.ford.co.uk/support/service-history-check <<
https://topcashback.co.uk/ref/simon | https://surfshark.club/friend/Fbv9yqHV | https://share.octopus.energy/flax-elm-797 | https://electroverse.octopus.energy/network/sign-up?referralCode=flax-elm-797 | https://app.tronity.io/signup/QJJDFDC6
BjNtheBear
Posts: 532
Joined: Thu Jun 03, 2021 11:46 pm
Location: Lanarkshire

Post by BjNtheBear »

Anyone else got a problem with lock/unlock icons on their android devices, my galaxy is only showing the bottom half of the icons so can't make out which is which ☹️
Ford Puma ST Line X 155 Desert Island Blue
User avatar
Sparks
Posts: 4308
Joined: Fri Aug 07, 2020 5:40 pm
Location: Warwickshire

Post by Sparks »

I don't use it, but, just looked and mine is the same. I checked the Pro Version and it's all OK.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
BjNtheBear
Posts: 532
Joined: Thu Jun 03, 2021 11:46 pm
Location: Lanarkshire

Post by BjNtheBear »

Sparks wrote: Mon May 30, 2022 9:11 pm I don't use it, but, just looked and mine is the same. I checked the Pro Version and it's all OK.
Thanks for that Sparks thought it might have been a glitch on mine 👍
Ford Puma ST Line X 155 Desert Island Blue
User avatar
sinlessUK
Posts: 1307
Joined: Wed Aug 12, 2020 8:26 am
Location: Nottinghamshire

Post by sinlessUK »

Ok here but I’m sure I’ve seen a recent post on here with the same issue.

Mirrormask >> viewtopic.php?f=8&t=1618 <<

EE2C9EF6-B25D-4504-948D-E3FCD74401E8.jpeg

https://topcashback.co.uk/ref/simon | https://surfshark.club/friend/Fbv9yqHV | https://share.octopus.energy/flax-elm-797 | https://electroverse.octopus.energy/network/sign-up?referralCode=flax-elm-797 | https://app.tronity.io/signup/QJJDFDC6
User avatar
Rizmo
Posts: 2547
Joined: Wed Sep 23, 2020 2:13 pm
Location: Peterlee, Co Durham

Post by Rizmo »

My app home page is the same. Image cut in half, the right side is lock. Pro app is always more stable so use that.
Puma ST-Line-Vignale 155 manual, magnetic grey, DAP, electric tailgate. New in December 2021.
BjNtheBear
Posts: 532
Joined: Thu Jun 03, 2021 11:46 pm
Location: Lanarkshire

Post by BjNtheBear »

Screenshot_20220603-170917_FordPass.jpg

Just tried to open Ford Pass app earlier asked me for the password and I couldn't remember so I reset successfully but now it's lost all my info including oil life, messages etc.
Home screen is showing activation pending once an "authorised user" approves your request???
It's as if because I've reset the password it thinks that I'm a new user, anyone else had this, been pulling my hair out ☹️🤔
Ford Puma ST Line X 155 Desert Island Blue
Deleted User 905

Post by Deleted User 905 »

Maybe it is waiting for you to reactivate it in the car. I would try connecting it via usb and open FordPass on both App and Sync.
Post Reply