Instrument Cluster Intermittent Fault

Faults and Technical chat for the Ford Puma
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Willisthm
Posts: 2
Joined: Sat Oct 17, 2020 9:22 am

Instrument Cluster Intermittent Fault

Post by Willisthm » Sat Oct 17, 2020 9:28 am

Brand new member with a brand new ST Line X.
Driven it 18 miles and after each start up the instrument cluster goes blank for 10 seconds then comes back on again.
Also have had the warning come on that he front seat passenger seat belt isn't fastened despite no one sitting on the seat and no bag etc on it.

Anyone got any ideas other than a trip to the dealer.

Thanks.

Great forum by the way

robgee
Posts: 221
Joined: Thu Mar 12, 2020 3:37 pm
Location: Dunstable UK

Re: Instrument Cluster Intermittent Fault

Post by robgee » Sat Oct 17, 2020 9:49 am

Sounds like a loose connection somewhere , reckon its a trip to the dealer i am afraid

Willisthm
Posts: 2
Joined: Sat Oct 17, 2020 9:22 am

Re: Instrument Cluster Intermittent Fault

Post by Willisthm » Sat Oct 17, 2020 10:41 am

Worrying thing is it only happens on initial start up within a couple of minutes of getting going.

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Sparks
Posts: 258
Joined: Fri Aug 07, 2020 5:40 pm
Location: Warwickshire

Re: Instrument Cluster Intermittent Fault

Post by Sparks » Sat Oct 17, 2020 6:17 pm

Willisthm wrote:
Sat Oct 17, 2020 10:41 am
Worrying thing is it only happens on initial start up within a couple of minutes of getting going.
Problem is it could become worse if not diagnosed early....As robgee says, a trip to the dealer won't hurt.
Ford Puma ST-Line X First Edition...Frozen White.

paulv
Posts: 71
Joined: Mon Jul 27, 2020 10:14 am

Re: Instrument Cluster Intermittent Fault

Post by paulv » Sun Oct 18, 2020 5:50 pm

firstly let me agree, best have a trip to dealer. now can I have a little rant about visiting dealers (and obviously tell me if it's just me, it usually is :) )

trips to dealers do hurt - a little - and btw I do understand (especially after now putting them in writing) the following issues are small, meagre, trifling, insignificant, negligible, inadequate, insufficient, scant, scanty, derisory, pitiful, pitiable, pathetic, miserable, sorry, wretched, puny and trivial :)
1. its a 50 minute drive there and back to my dealer (enjoyable though in the Puma)
2. you can't park in a dealership nowadays - I haven't been able to find a parking space anytime in the last three years I've needed to go - I resorted to parking in the shopping centre car park nearby when i went to the last dealership
3. the wait - I have to wait as I can't get back home, and there is nowhere to go near the dealership - i was stuck watching sky news in the waiting area for 2 hours last week, too scared to touch the remote to change channel due to Covid, so saw the same news items 27 times...
4. not had it so far with Puma, but with previous cars I have endured the 2 hour wait only to be told they can't identify the problem

rant over :)
FORD PUMA ST-LINE X VIGNALE 1.0L ECOBOOST 125PS 7 SPEED AUTOMATIC - LUCID RED
long name... nice car :D

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Sparks
Posts: 258
Joined: Fri Aug 07, 2020 5:40 pm
Location: Warwickshire

Re: Instrument Cluster Intermittent Fault

Post by Sparks » Sun Oct 18, 2020 6:07 pm

Problem is, they are all owned by a handful of large groups. So the people working there are target driven and not interested in the actual customer, once the car is sold.
I've not had the parking problem to date. Getting past the service reception to a 'Technician' is usually the first hurdle, followed by a chat with someone who's not really up to date.
Yes, they are always in a remote area, mine is only about 4 miles away, but there is nothing around it worth looking at and it's just far enough away to not warrant a walk home.
Unfortunate by-product of purchasing a new car.
Ford Puma ST-Line X First Edition...Frozen White.

Wdf76
Posts: 575
Joined: Tue Feb 11, 2020 3:44 pm
Location: Lancashire

Re: Instrument Cluster Intermittent Fault

Post by Wdf76 » Sun Oct 18, 2020 7:02 pm

paulv wrote:
Sun Oct 18, 2020 5:50 pm
firstly let me agree, best have a trip to dealer. now can I have a little rant about visiting dealers (and obviously tell me if it's just me, it usually is :) )

trips to dealers do hurt - a little - and btw I do understand (especially after now putting them in writing) the following issues are small, meagre, trifling, insignificant, negligible, inadequate, insufficient, scant, scanty, derisory, pitiful, pitiable, pathetic, miserable, sorry, wretched, puny and trivial :)
1. its a 50 minute drive there and back to my dealer (enjoyable though in the Puma)
2. you can't park in a dealership nowadays - I haven't been able to find a parking space anytime in the last three years I've needed to go - I resorted to parking in the shopping centre car park nearby when i went to the last dealership
3. the wait - I have to wait as I can't get back home, and there is nowhere to go near the dealership - i was stuck watching sky news in the waiting area for 2 hours last week, too scared to touch the remote to change channel due to Covid, so saw the same news items 27 times...
4. not had it so far with Puma, but with previous cars I have endured the 2 hour wait only to be told they can't identify the problem

rant over :)
That post is outstanding, made me laugh, I can only sympathise if it helps. Good to get things off your chest isn't it?

I haven't been anywhere near my dealer for pretty much all of the reasons you stated. You can't even hammer the nonexistent frothy coffee machine anymore. I have some issues with my car that could be recrified (not major), however, I've decided to live with anything other than a management light or brake down.

I simply can't be 'arsed' going anywhere near the place or anywhere else to be honest. I'm now in tier 3 and have battened down the hatches. 🙄

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Chocky
Posts: 45
Joined: Sat Aug 15, 2020 11:26 pm

Re: Instrument Cluster Intermittent Fault

Post by Chocky » Sun Oct 18, 2020 10:05 pm

Check at night. When it goes blank do the headlights go off too?

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