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Re: Sync software update !!!

Posted: Mon Sep 28, 2020 5:51 pm
by Stevep999
When I updated my Kuga it was within hours

Re: Sync software update !!!

Posted: Wed Sep 30, 2020 6:34 am
by PaulD
I just successfully did the Sync update .
I use a Mac but no issues .
in the car it took just 10 minutes , it went like clockwork.
but still no surround option .....

Re: Sync software update !!!

Posted: Wed Sep 30, 2020 8:09 am
by sinlessUK
SYNC3_882801116_Update.zip applied via USB. Took 10 mins from start to finish. Used following instructions https://www.ford.co.uk/content/dam/guxe ... -Guide.pdf

SYNC & Maps software update TAB sill shows same outstanding update but will give FORD a week to process my Update Log submission.

Re: Sync software update !!!

Posted: Wed Sep 30, 2020 8:27 am
by veng92
Just did mine with no issues, took just over 10 mins. Only annoyance is no release notes, there's not a whole lot of incentive to update if we don't know what changes to expect..

Re: Sync software update !!!

Posted: Wed Sep 30, 2020 9:46 am
by Sparks
sinlessUK wrote: Wed Sep 30, 2020 8:09 am SYNC3_882801116_Update.zip applied via USB. Took 10 mins from start to finish. Used following instructions https://www.ford.co.uk/content/dam/guxe ... -Guide.pdf

SYNC & Maps software update TAB sill shows same outstanding update but will give FORD a week to process my Update Log submission.
They are still saying mine has an update 5 days after submitting update confirmation.

Re: Sync software update !!!

Posted: Fri Oct 02, 2020 4:30 pm
by Spearmint
Just updated the Kuga maps, uploaded the file and it recognised it straight away, the Puma update file, uploaded it, nothing, ran the troubleshooting update back up file, uploaded it to the website, still nothing,..

Has anyone had their Puma update recognised on the Sync website?

Out of interest, tried to install the Kuga F9 maps, wasn't compatible with 3.4, Kuga runs 3.0

Gavin

Re: Sync software update !!!

Posted: Fri Oct 02, 2020 8:08 pm
by Sparks
Spearmint wrote: Fri Oct 02, 2020 4:30 pm Just updated the Kuga maps, uploaded the file and it recognised it straight away, the Puma update file, uploaded it, nothing, ran the troubleshooting update back up file, uploaded it to the website, still nothing,..

Has anyone had their Puma update recognised on the Sync website?

Out of interest, tried to install the Kuga F9 maps, wasn't compatible with 3.4, Kuga runs 3.0

Gavin
Mines still saying an update is available after a week...Map up to date (according to them).

Re: Sync software update !!!

Posted: Sat Oct 03, 2020 10:10 am
by simesa
I can’t get my car to accept the USB sticks - I’ve two - one is 4Gb the other 64Gb and both formatted properly on a PC.

Both get a USB device not supported...

Re: Sync software update !!!

Posted: Sat Oct 03, 2020 11:41 am
by paulv
just tried to update mine - after 35 minutes in car saying 'updating system software' i gave up :(

seems to take around 10 mins for others so not sure why - i followed the instructions provided

any thoughts?

Re: Sync software update !!!

Posted: Sat Oct 03, 2020 11:44 am
by Sparks
paulv wrote: Sat Oct 03, 2020 11:41 am just tried to update mine - after 35 minutes in car saying 'updating system software' i gave up :(

seems to take around 10 mins for others so not sure why - i followed the instructions provided

any thoughts?
It took about 14 minutes in mine, but, in my Fiesta it would take over 30. I just used to leave the USB connected and it did it within a couple of drives. You could try that.