Sync software update !!!

Faults and Technical chat for the Ford Puma
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Rizmo
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Joined: Wed Sep 23, 2020 2:13 pm
Location: Peterlee, Co Durham

Post by Rizmo »

Mine is still on 20136, that since November. UK Ford says software up to date, US Ford says 20351. As Sparks says dealer visit required then underneath gives you options to DIY. But not possible. Ford will get there eventually.
Puma ST-Line-Vignale 155 manual, magnetic grey, DAP, electric tailgate. New in December 2021.

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Sparks
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Location: Warwickshire

Post by Sparks »

robgee wrote: Tue May 04, 2021 5:51 pm
Sparks wrote: Tue May 04, 2021 5:16 pm
robgee wrote: Tue May 04, 2021 4:12 pm I found out that if you use the US site https://owner.ford.com/tools/account/ho ... -date.html it seems to know what version of sync you are on and you might be able to get an update from there. No maps but it might help as it seems the UK site is not quite as up to date as the US
Checked it Rob and it gives me this:-
'A software update is available. You must visit a dealer to install this update.
Your SYNC system will be updated to SYNC3 v3.4.20351'

I tried to put it onto a USB stick, but, it won't do it and insists on a dealer visit.....So, I won't bother.. :lol:
That's strange mine just says mine is up to date so i don't have any updates

Your SYNC system (SYNC3 v3.4.20351) is up to date.

Wonder what version yours is on / i am using edge on a windows 10 machine
Using the new Edge on W10 also....I did check what version mine was earlier, but, can't remember the exact number. I do know it was a lower one than 20351, might have been the same as Rizmo's 20136 (sounds good).
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
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Sparks
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Location: Warwickshire

Post by Sparks »

Just been offered the update and have put it on my USB stick ready for giving it a go in the morning......Hope it goes as well as the other ones...
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
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sinlessUK
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Post by sinlessUK »

Good Luck!
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Smartin
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Joined: Tue Mar 09, 2021 2:14 pm

Post by Smartin »

I did the first Sync software update on my Dad's Puma the other day. It doesn't do many long journeys but it just about finished on a 20 minute trip to the shops! Thought I might have had to drive around a bit longer as I got near to the shops, then, Bingo!, update finished.

First trip afterwards at the weekend, the Ford Pass app was not appearing under mobile apps on the Sync screen and options to show mobile apps on the system were all greyed out even though the bluetooth system was connected to my iphone.

Not impressed with the connectivity systems and Ford Pass app. They are obviously talking to my phone as I can see the car location, odometer reading etc, but it has only ever recorded around 4 out of the roughly 50 journeys, so no idea what's up with the Journey recording.
Deleted User 361

Post by Deleted User 361 »

Mine doesn’t record journeys if CarPlay is connected
Smartin
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Joined: Tue Mar 09, 2021 2:14 pm

Post by Smartin »

Don't think I've ever enabled/ set up CarPlay, to be honest. Does CarPlay only work when connected via USB in the Puma? If so, then definitely never set it up
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Sparks
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Post by Sparks »

Sparks wrote: Sun May 09, 2021 8:08 pm Just been offered the update and have put it on my USB stick ready for giving it a go in the morning......Hope it goes as well as the other ones...
Update done. took 12 minutes,.. All Ok except for expected station logo's missing on radio. That doesn't really bother me, I can wait until they release an update as I use Android Auto most of the time now.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
Deleted User 361

Post by Deleted User 361 »

Smartin wrote: Mon May 10, 2021 1:15 pm Don't think I've ever enabled/ set up CarPlay, to be honest. Does CarPlay only work when connected via USB in the Puma? If so, then definitely never set it up
Yep, USB in the Puma

I’m using a 3rd party wireless adapter in the armrest, but it’s not great tbh but it is convenient
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Rizmo
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Location: Peterlee, Co Durham

Post by Rizmo »

Sparks, Is your update build number 20351. I'm still on 20136.
Puma ST-Line-Vignale 155 manual, magnetic grey, DAP, electric tailgate. New in December 2021.
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