Ford Puma Forum

Sparks wrote: ↑Tue Apr 06, 2021 9:59 pm Someone else had trouble similar to this and it was determined that the battery needed changing (There has been problems with the Rombat 12v batteries). However, the dealer wouldn't change it until Ford had OK'd it as they didn't want to carry the cost.
Yours may have a different problem. The Dealers comment about it not being run enough is rubbish, I've been given that one as the cause for 'Deep sleep mode' activating. They just say it because they have no idea and won't accept that the batteries are faulty.

Pumanic wrote: ↑Wed Apr 07, 2021 5:52 pm

Sparks wrote: ↑Tue Apr 06, 2021 9:59 pm Someone else had trouble similar to this and it was determined that the battery needed changing (There has been problems with the Rombat 12v batteries). However, the dealer wouldn't change it until Ford had OK'd it as they didn't want to carry the cost.
Yours may have a different problem. The Dealers comment about it not being run enough is rubbish, I've been given that one as the cause for 'Deep sleep mode' activating. They just say it because they have no idea and won't accept that the batteries are faulty.

They called me today asking how long I had left standing, how often I am notified it's in deep sleep. I told them I only had the car back 6 days from when they fixed it and I will not have my driving blamed. They quickly back tracked. If I can't drive it as little as I want or need them it isn't fit for purpose.

Sparks wrote: ↑Wed Apr 07, 2021 5:59 pm

Pumanic wrote: ↑Wed Apr 07, 2021 5:52 pm

Sparks wrote: ↑Tue Apr 06, 2021 9:59 pm Someone else had trouble similar to this and it was determined that the battery needed changing (There has been problems with the Rombat 12v batteries). However, the dealer wouldn't change it until Ford had OK'd it as they didn't want to carry the cost.
Yours may have a different problem. The Dealers comment about it not being run enough is rubbish, I've been given that one as the cause for 'Deep sleep mode' activating. They just say it because they have no idea and won't accept that the batteries are faulty.

They called me today asking how long I had left standing, how often I am notified it's in deep sleep. I told them I only had the car back 6 days from when they fixed it and I will not have my driving blamed. They quickly back tracked. If I can't drive it as little as I want or need them it isn't fit for purpose.

I couldn't agree more. I drove my last car (Ford Fiesta Active) less during the first lock down without any problems....It's just a stock answer because they don't know or won't admit to the problem.

Pumanic wrote: ↑Wed Apr 07, 2021 5:52 pm They called me today asking how long I had left standing

Chocky wrote: ↑Wed Apr 07, 2021 6:06 pm

Pumanic wrote: ↑Wed Apr 07, 2021 5:52 pm They called me today asking how long I had left standing

Were you the first owner. Had it from delivery mileage?