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Re: Can’t unlock from passenger side
Posted: Sat Jul 11, 2020 8:50 am
by Wdf76
How daft is that statement from Allen Ford...
Your car is telling you there's a problem through the app. May be a drain on your battery.
They investigate and bill Ford. I don't see their problem.
Have you wired anything in yourself?
Re: Can’t unlock from passenger side
Posted: Sat Jul 11, 2020 8:57 am
by 2bar
Wdf76 wrote: ↑Sat Jul 11, 2020 8:50 am
How daft is that statement from Allen Ford...
Your car is telling you there's a problem through the app. May be a drain on your battery.
They investigate and bill Ford. I don't see their problem.
Have you wired anything in yourself?
No mate,I've had a problem with locking and unlocking the passenger door for a week or so and the deep sleep mode been on my app for about 4 days now
Re: Can’t unlock from passenger side
Posted: Sat Jul 11, 2020 9:06 am
by Wdf76
Screenshot your app just in case the fault disappears.
And feel free to use another Ford dealer. I would pal.
Re: Can’t unlock from passenger side
Posted: Sat Jul 11, 2020 10:16 am
by robgee
Is there anything showing on the sync or the car to say there is an issue ?
Re: Can’t unlock from passenger side
Posted: Sat Jul 11, 2020 10:41 am
by 2bar
robgee wrote: ↑Sat Jul 11, 2020 10:16 am
Is there anything showing on the sync or the car to say there is an issue ?
No mate only on the app and passenger door not unlocking or locking
Re: Can’t unlock from passenger side
Posted: Mon Jul 13, 2020 7:11 pm
by mart108
Mine is doing exactly the same thing.
Passenger side lock/unlock from the door handle has stopped working.
Also my app is telling me its in power saving mode each time I drive it.
I've got to book it in for a few things so I'll add this to the list
Re: Can’t unlock from passenger side
Posted: Tue Jul 14, 2020 10:49 am
by 2bar
Mine has been in the garage since thursday and still no answers why this is happening
Re: Can’t unlock from passenger side
Posted: Tue Jul 14, 2020 1:14 pm
by robgee
2bar wrote: ↑Tue Jul 14, 2020 10:49 am
Mine has been in the garage since thursday and still no answers why this is happening
Hope they gave you another car to use.
Is it in just for that reason ?
Re: Can’t unlock from passenger side
Posted: Tue Jul 14, 2020 3:06 pm
by 2bar
robgee wrote: ↑Tue Jul 14, 2020 1:14 pm
2bar wrote: ↑Tue Jul 14, 2020 10:49 am
Mine has been in the garage since thursday and still no answers why this is happening
Hope they gave you another car to use.
Is it in just for that reason ?
Yes got a courtesy car and this is the the only thing it has gone in for
Re: Can’t unlock from passenger side
Posted: Thu Jul 16, 2020 9:23 am
by robgee
I would get them to check if there is any software updates for the BCM module ?
Service functions of that module state
Reset the Battery Monitoring Sensor Learned Values
This application will reset the learned values of the Battery Monitoring Sensor stored by the BCM
20191204-G2148570-2