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Re: B&O Surround Poll (early build Pumas)
Posted: Fri Sep 25, 2020 11:32 am
by Spearmint
Curious if the Sync update fixes it.
Re: B&O Surround Poll (early build Pumas)
Posted: Fri Sep 25, 2020 3:28 pm
by robgee
Spearmint wrote: ↑Fri Sep 25, 2020 11:31 am
Can you check mine before I go back to Ford?
Just PM me you Reg Number ( i seemed to have lost it)
Re: B&O Surround Poll (early build Pumas)
Posted: Fri Sep 25, 2020 3:29 pm
by robgee
Spearmint wrote: ↑Fri Sep 25, 2020 11:32 am
Curious if the Sync update fixes it.
No it doesnt , I still think its the APIM update that will turn the option on
Re: B&O Surround Poll (early build Pumas)
Posted: Fri Sep 25, 2020 4:48 pm
by Spearmint
Yep, just discovered that. Curious what the update included.
Re: B&O Surround Poll (early build Pumas)
Posted: Tue Sep 29, 2020 9:04 am
by Sparks
Where are we with this? I phoned my dealer and they are still claiming that there isn't an update.
do we have any references I can point them to?
Re: B&O Surround Poll (early build Pumas)
Posted: Tue Sep 29, 2020 9:36 am
by robgee
Still awaiting call back from my escalation manager ...
Re: B&O Surround Poll (early build Pumas)
Posted: Tue Sep 29, 2020 9:40 am
by Sparks
robgee wrote: ↑Tue Sep 29, 2020 9:36 am
Still awaiting call back from my escalation manager ...
OK, thanks for that.
Experience tells me that the so called 'Technicians' need leading by the hand for anything that's not routine.
Re: B&O Surround Poll (early build Pumas)
Posted: Tue Sep 29, 2020 12:21 pm
by Chocky
Have you tried quoting G2160968 to them?
"I would like my APIM config modifying please to enable surround sound. I believe SBD G2160968 is required to be executed to allow this".
Re: B&O Surround Poll (early build Pumas)
Posted: Tue Sep 29, 2020 12:28 pm
by Andi
Chocky wrote: ↑Tue Sep 29, 2020 12:21 pm
Have you tried quoting G2160968 to them?
"I would like my APIM config modifying please to enable surround sound. I believe SBD G2160968 is required to be executed to allow this".
I did that, still didn’t work!
Re: B&O Surround Poll (early build Pumas)
Posted: Tue Sep 29, 2020 12:29 pm
by Sparks
Chocky wrote: ↑Tue Sep 29, 2020 12:21 pm
Have you tried quoting G2160968 to them?
"I would like my APIM config modifying please to enable surround sound. I believe SBD G2160968 is required to be executed to allow this".
No I haven't. Is that the definitive fix?
Has anyone actually had it fixed? I noticed someone earlier had said theirs was in for the update and they would get back, but, have seen nothing since.