B&O audio

Faults and Technical chat for the Ford Puma
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Spearmint
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Location: Herts

Post by Spearmint »

Curious if the Sync update fixes it.
Mazda MX-30
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robgee
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Post by robgee »

Spearmint wrote: Fri Sep 25, 2020 11:31 am Can you check mine before I go back to Ford?
Just PM me you Reg Number ( i seemed to have lost it)
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
robgee
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Post by robgee »

Spearmint wrote: Fri Sep 25, 2020 11:32 am Curious if the Sync update fixes it.
No it doesnt , I still think its the APIM update that will turn the option on
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Spearmint
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Post by Spearmint »

Yep, just discovered that. Curious what the update included.
Mazda MX-30
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Ceramic
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Sparks
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Post by Sparks »

Where are we with this? I phoned my dealer and they are still claiming that there isn't an update.
do we have any references I can point them to?
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
robgee
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Post by robgee »

Still awaiting call back from my escalation manager ...
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
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Sparks
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Post by Sparks »

robgee wrote: Tue Sep 29, 2020 9:36 am Still awaiting call back from my escalation manager ...
OK, thanks for that.
Experience tells me that the so called 'Technicians' need leading by the hand for anything that's not routine.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
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Chocky
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Post by Chocky »

Have you tried quoting G2160968 to them?
"I would like my APIM config modifying please to enable surround sound. I believe SBD G2160968 is required to be executed to allow this".
Andi
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Post by Andi »

Chocky wrote: Tue Sep 29, 2020 12:21 pm Have you tried quoting G2160968 to them?
"I would like my APIM config modifying please to enable surround sound. I believe SBD G2160968 is required to be executed to allow this".
I did that, still didn’t work!
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Sparks
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Post by Sparks »

Chocky wrote: Tue Sep 29, 2020 12:21 pm Have you tried quoting G2160968 to them?
"I would like my APIM config modifying please to enable surround sound. I believe SBD G2160968 is required to be executed to allow this".
No I haven't. Is that the definitive fix?
Has anyone actually had it fixed? I noticed someone earlier had said theirs was in for the update and they would get back, but, have seen nothing since.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
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