Disturbing Noise Issue

[goodtimes]

Hi guys, im new here.
I have a 2021 Puma Style 1.0 ecoboost engine which is around 2000 km. Still quite new.
What i realize 2 days ago, there is a strange noise at the backseats especially.
I can hear that noise at the low rpms at red light.
At the front seat, the noise is so low and not understandable, but when i get the backseats, the noise is quite high and never stops. that noise looks like coming under the seat.
It is like a fan motor noise which is working always.
I will go to ford service within next month, but before i want to check if you guys face an issue like that and solve it.
Thanks in advance.

[wgtwiddle]

Had a similar thing with a c-max, turned out to be wheel bearings. At a guess I think it may have been caused by an over zealous jetwash

If so, needs checking sooner rather than later.

[Robby71]

Sounds like the fuel pump - this is usually under the rear seats going into the fuel tank through the floor

[goodtimes]

Sounds like the fuel pump - this is usually under the rear seats going into the fuel tank through the floor

guys thanks for the answers.
Robby, that makes sense, because the noise is so electrical and like a working pumg always.
But the car is brand new, is the noise normal? because this is my first ford and maybe the fuel pump is normally working like that.
Whats your opinion?
Thanks

[Stoopo]

Sounds like the fuel pump - this is usually under the rear seats going into the fuel tank through the floor

guys thanks for the answers.
Robby, that makes sense, because the noise is so electrical and like a working pumg always.
But the car is brand new, is the noise normal? because this is my first ford and maybe the fuel pump is normally working like that.
Whats your opinion?
Thanks

I wouldn’t think it is normal. My car is a 2020 with 11k on the clock and we’ve not heard that noise.

[Sparks]

Welcome to the forum.....I've never heard a noise as you describe it in mine.

[Robby71]

Sounds like the fuel pump - this is usually under the rear seats going into the fuel tank through the floor

guys thanks for the answers.
Robby, that makes sense, because the noise is so electrical and like a working pumg always.
But the car is brand new, is the noise normal? because this is my first ford and maybe the fuel pump is normally working like that.
Whats your opinion?
Thanks

Definately not normal - mine is very quiet.
I had it on a couple of older cars in the past where the pump was on the way out
Is your mpg down? should call into the dealer for them to have a listen for piece of mind

[Rizmo]

You should record the noise and present it to the dealer. It's proof there is a problem which they can't deny.

[LittlePuma]

An audio/video recording may help all of us too so to recognise it.

[goodtimes]

An audio/video recording may help all of us too so to recognise it.

You are right mate. Here i took a video, you can hear the noise with your headphone when i moved to backseats at the video.
Tomorrow i will go to Ford dealer and they will check the noise. The technician that i spoke via phone also said that, there is fuel pump and maybe the problem is that. (like robby said)
we will see.

https://www.veed.io/view/c996883f-1bf2- ... idget=true