Local hazard info

Faults and Technical chat for the Ford Puma
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Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

Tried that couple of times, I show mo subscriptions in my account :-(
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022

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stevek1909
Posts: 111
Joined: Tue Jun 30, 2020 3:28 pm
Location: Bridgend

Post by stevek1909 »

I did have a roadworks hazard flash up on my screen giving me a distance countdown to it so it was working Tuesday only showing live traffic in my subscriptions toggle buttons in FordPass showing as on but then updated the FordPass App now telling me to go to my account went to my account page found the subscription tile and showing as nothing subscribed to....

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D4311F92-0E8C-4A96-908A-95C76A7D8B72.png

Ford Puma ST2 Gold Edition ...Agate Black/Build Date 14.2.2022
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stevek1909
Posts: 111
Joined: Tue Jun 30, 2020 3:28 pm
Location: Bridgend

Post by stevek1909 »

This is what’s showing on my subscription tile on my account page. !

41F6736B-1E60-4176-A32D-F286A6DD80FE.png

Ford Puma ST2 Gold Edition ...Agate Black/Build Date 14.2.2022
Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

Apparently disappearing subscriptions is fault with latest fordpass app but they say you should still have live traffic working.

I'm still waiting on a reply from ford as they've escalated my fault as I've never had any subscriptions since purchase.
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

stevek1909 wrote: Fri Jul 10, 2020 7:30 pm This is what’s showing on my subscription tile on my account page. !
Exactly same as mine !!!!
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

So chased fordpass team today, two weeks since I reported issues. Reply basically they can't chase it, although they apparently kniw there's issues, so tough, just have to wait :-(
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
robgee
Posts: 714
Joined: Thu Mar 12, 2020 3:37 pm
Location: Dunstable UK

Post by robgee »

See my post viewtopic.php?f=11&t=321&p=2333#p2333 as mine has started working !
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

Hi Rob, I'll give it a check when I get home !
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
robgee
Posts: 714
Joined: Thu Mar 12, 2020 3:37 pm
Location: Dunstable UK

Post by robgee »

Surprised me this morning when i saw this

IMG_0701.jpg

Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Stevep999
Posts: 374
Joined: Sun Jun 21, 2020 6:17 pm

Post by Stevep999 »

I've done bit more digging and have noticed on My Ford account that in the Software tab it states Sync updates are not applicable to my Ford. I've checked on two other owners who both see 'no updates available' messages. I get the same results on the map update site 'please try again' withthe two other owners getting different messages.
Whether I'm correct in thinking but it appears that maybe my VIN is no being recognised on all these Ford sites ? I've sent the fpgbr@ford.com all my findings and awaiting feedback.
Does anyone else see similar or is ther Sync & VIN recognised ?

Steve :-)
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
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