Local hazard info

Faults and Technical chat for the Ford Puma
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Wdf76
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Post by Wdf76 »

Stevep999 wrote: Wed Jul 08, 2020 10:14 am
Wdf76 wrote: Wed Jul 08, 2020 4:42 am Have you guys checked your data sharing setting with Ford is switched on? I think you have to agree and accept to receive the service.
Yes, I believe the fact I have the two arrows and sat nav arrow in top right means I'm 'talking' to Ford ?
If you touch that up down arrow icon on the top right of your screen it will take you to connectivity settings as in the pic below (my screen) every option should be selected as on to accept data sharing. Can you check these. Might sort the data sharing message you're getting on the dash

20200708_171458.jpg

Stevep999
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Post by Stevep999 »

Bottom two greyed out :-(
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
Wdf76
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Post by Wdf76 »

Stevep999 wrote: Wed Jul 08, 2020 4:34 pm Bottom two greyed out :-(
Your traffic + hazard show as active in Ford pass app with a 2 year subscription date from date of purchase?
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dartiss
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Post by dartiss »

In my case, the bottom one is greyed out and the matching subscription is missing from FordPass. Which is kinda what you'd expect - option not available if there's no subscription. Why the subscription is missing, though, is a different question.
Ford Puma ST-Line Vignale 155PS (+factory fit extras) in Fantastic Red
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dartiss
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Post by dartiss »

Slightly more alarmingly, all my subscriptions are now not showing in FordPass, although my Live Traffic is still active in the car. This appeared to happen after updating the iOS FordPass app tonight (going into Subscriptions tells me to go to the website instead and that lists no subscriptions).
Ford Puma ST-Line Vignale 155PS (+factory fit extras) in Fantastic Red
Stevep999
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Post by Stevep999 »

Wdf76 wrote: Wed Jul 08, 2020 5:10 pm
Stevep999 wrote: Wed Jul 08, 2020 4:34 pm Bottom two greyed out :-(
Your traffic + hazard show as active in Ford pass app with a 2 year subscription date from date of purchase?
Local hazard is the only subscription showing but both sync 'switches' greyed out.

Interestingly FordPass app just updated, now in subscriptions tells you to go to MyFord. I have no subscriptions in MyFord :-(
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
robgee
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Post by robgee »

Yep same as mine after the update
Ford Puma 125 ST-Line X FIRST EDITION Desert Island Blue (previous)
Ford Puma 155 ST-Line X Blazer Blue (current)
Stevep999
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Post by Stevep999 »

Been on the Ford chat regarding this, they are very blunt 'yes we know theres an issue' then terminate the chat :-(
Full fat ST in Magnetic, DAP, Performance pack, panorama & tailgate :-) - ordered end of March delivered end of May LOVE IT

PUMA ST-X Plus First Edition Plus in Agate Black with comfort pack :-) retired June 2022
Wdf76
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Post by Wdf76 »

Stevep999 wrote: Wed Jul 08, 2020 6:35 pm Been on the Ford chat regarding this, they are very blunt 'yes we know theres an issue' then terminate the chat :-(
Customer service at its finest...
Spearmint
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Post by Spearmint »

Spearmint wrote: Tue Mar 10, 2020 7:52 pm Got it working.

Thought I’d try again.

Removed the car from the app, whilst on Sync 3, went to connectivity settings in the FordPass Connect app and watched all the options disappear.

Then and only then did I add the car back on the app. This time it let me switch on Local Hazard Info.


Try this
Mazda MX-30
First Edition
Ceramic
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