No DAB stations listed

Faults and Technical chat for the Ford Puma
Snack_Shack
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Joined: Sun Jul 26, 2020 3:32 pm

Post by Snack_Shack »

I have a 70 plate ST Line Puma and my radio has stopped listing DAB stations. It has also stopped displaying the station logo against the pre-set stations I already have.

Listening to the stations I already have pre-set isn't an issue (there just isn't a station logo anymore), but if I try and find another DAB station then it says there are none available.

I've tried doing a software update and that hasn't sorted it, and in response to similar posts, I don't have any dash cams that could be affecting it.

Any ideas?

cianpars
Posts: 376
Joined: Fri Nov 06, 2020 2:21 pm

Post by cianpars »

Should be under warranty, so let the dealer worry about what needs fixing.
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Tommo56
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Joined: Fri Aug 06, 2021 10:09 pm
Location: Macclesfield

Post by Tommo56 »

Losing the logos on DAB can be caused by having "slideshow" enabled in the radio settings. Worth a check?
2021.75 Puma, STLineX Vignale, MHEV, 155bhp, 7spDCT, Fantastic Red.
Winter pack, Massage seats, B&O audio, Fixed LED headlights - all standard AFAIK. Accessories fitted: "AAWireless" Android Auto, rubber floor and megabox mats.
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sinlessUK
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Post by sinlessUK »

As Tommo56 suggests plus FORD also say after a SYNC update do a master reset….
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asl3312
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Post by asl3312 »

A master reset is required after the sync update. I was suffering from the same issue.
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Mike
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Post by Mike »

Tommo56 wrote: Sat Jan 01, 2022 10:04 am Losing the logos on DAB can be caused by having "slideshow" enabled in the radio settings. Worth a check?
As above fixed mine, the dealer even had it for 2 days with instructions from ford and couldn't get it to work. Was told by ford not to do a master reset because it would wipe phone settings etc. but i know a few on here have done one with no issues?
ST Line X 155 Agate Black with comfort pack plus spare wheel( sold :( )
asl3312
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Post by asl3312 »

Mike wrote: Tue Jan 04, 2022 7:27 pm
Tommo56 wrote: Sat Jan 01, 2022 10:04 am Losing the logos on DAB can be caused by having "slideshow" enabled in the radio settings. Worth a check?
As above fixed mine, the dealer even had it for 2 days with instructions from ford and couldn't get it to work. Was told by ford not to do a master reset because it would wipe phone settings etc. but i know a few on here have done one with no issues?
After a master reset you need to re-pair your phone, re enter sat nav favourites and alter any settings like touch screen beep etc that you may have previously changed. Crucially though it does not wipe your radio presets.
***NOW SOLD*** 2020 ST Line X 7DCT Auto 125PS - Magnetic Grey - DAP - LED - HFPT - Panoramic Roof - 19" Alloys
afxentg
Posts: 9
Joined: Mon Dec 20, 2021 10:35 am

Post by afxentg »

Hello,I have a different problem .Just got the car yesterday and I can not preset my favourite radio stations. It plays them OK but when I press to be one of the reset ones they do not appear on the list. Please help.Thank you
pompeydave
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Joined: Sat Nov 27, 2021 12:41 pm

Post by pompeydave »

When I got my new car the other day I didn’t have any DAB stations listed until I drove around a few miles then they all suddenly appeared in DAB menu so saved them all. If you preset the stations have a look in the DAB freq , also you have FM and Bluetooth by pressing the source button on the main audio display page.
2022 St-Line X 125 desert island blue
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NeilS
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Post by NeilS »

Been discussed many times on here. Plenty of threads, advice and what not to be found in those threads.
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