Rear disc brake failed

Faults and Technical chat for the Ford Puma
JFDIT
Posts: 117
Joined: Tue Jun 08, 2021 1:16 pm
Location: Sutton-on-Sea

Re: Rear disc brake failed

Post by JFDIT » Mon Jun 21, 2021 12:45 pm

Dealer did a rolling brake test and advised that braking performance was "within tolerance" for rear brakes. But acknowledged there appeared to be an issue. He reckoned that on occasion the pads don't contain sufficient "cleaning agent" to polish the discs. So will replace rear discs and pads and investigate calipers for issues. Booked in for remedial works Wednesday. I have to say I was very pleased with how they handled the complaint.
PUMA ST Line-X MHEV 155. LED, WinterPack, Sunroof, Power Tailgate

Wdf76
Posts: 1567
Joined: Tue Feb 11, 2020 3:44 pm

Re: Rear disc brake failed

Post by Wdf76 » Mon Jun 21, 2021 2:56 pm

Good news. I'm on it now. Gonna rinse the warranty for all it's worth.

Rizmo
Posts: 459
Joined: Wed Sep 23, 2020 2:13 pm
Location: Peterlee, Co Durham

Re: Rear disc brake failed

Post by Rizmo » Mon Jun 21, 2021 3:32 pm

JFDIT, who is your dealer if you don't mind.
Puma ST-Line-X First Edition, Solar Silver

JFDIT
Posts: 117
Joined: Tue Jun 08, 2021 1:16 pm
Location: Sutton-on-Sea

Re: Rear disc brake failed

Post by JFDIT » Mon Jun 21, 2021 3:58 pm

I'll let you know after they've replaced the discs!
PUMA ST Line-X MHEV 155. LED, WinterPack, Sunroof, Power Tailgate

STer
Posts: 127
Joined: Sun Jun 13, 2021 2:14 pm

Re: Rear disc brake failed

Post by STer » Mon Jun 21, 2021 5:42 pm

JFDIT wrote:
Mon Jun 21, 2021 12:45 pm
Dealer did a rolling brake test and advised that braking performance was "within tolerance" for rear brakes. But acknowledged there appeared to be an issue. He reckoned that on occasion the pads don't contain sufficient "cleaning agent" to polish the discs. So will replace rear discs and pads and investigate calipers for issues. Booked in for remedial works Wednesday. I have to say I was very pleased with how they handled the complaint.
As good a result as could be expected. Hope all works out fine. You need some good fortune after all the grief you've had thus far.

Mike
Posts: 459
Joined: Wed Dec 23, 2020 9:15 pm
Location: North East

Re: Rear disc brake failed

Post by Mike » Mon Jun 21, 2021 5:47 pm

Good result,
ST Line X 155 Agate Black with comfort pack

JFDIT
Posts: 117
Joined: Tue Jun 08, 2021 1:16 pm
Location: Sutton-on-Sea

Re: Rear disc brake failed

Post by JFDIT » Wed Jun 23, 2021 3:00 pm

Seacroft Ford Mablethorpe have given me 5* service and replaced the rear discs and pads as promised.
On the journey home I felt the difference in normal braking was noticeably stronger. But I appreciate this is my view and I clearly cannot prove it. But previously the handbrake came up two notches from new. It was the same with or without the foot brake applied. Now without foot brake applied, the same, two notches but with foot brake applied it easily comes up five notches. Can only assume the pads were binding in the callipers somehow. Regardless I'm very pleased and thankful decent dealerships still exist.
PUMA ST Line-X MHEV 155. LED, WinterPack, Sunroof, Power Tailgate

Smartin
Posts: 37
Joined: Tue Mar 09, 2021 2:14 pm

Re: Rear disc brake failed

Post by Smartin » Wed Jun 23, 2021 3:13 pm

Cue everyone looking up where Seacroft Ford Mablethorpe are compared to their own useless dealer :lol:

JFDIT
Posts: 117
Joined: Tue Jun 08, 2021 1:16 pm
Location: Sutton-on-Sea

Re: Rear disc brake failed

Post by JFDIT » Wed Jun 23, 2021 3:52 pm

Oh, and the brake creaking noises when coming to a standstill, or with the handbrake applied when getting in and out of the back seats, have gone as well. It's like a different car! Deep joy.
PUMA ST Line-X MHEV 155. LED, WinterPack, Sunroof, Power Tailgate

Stoopo
Posts: 276
Joined: Mon May 03, 2021 12:50 pm
Location: York

Re: Rear disc brake failed

Post by Stoopo » Thu Jul 22, 2021 8:49 am

43D813C2-D2F3-48E8-BC09-C9630C449A12.jpeg

How do these look to you guys? The fronts seem quite smooth by comparison although they do tend to rust quickly.

9C04D0D3-D51C-446B-A3E1-10E6BE224A61.jpeg

Puma Frozen White ST Line X 155 Winter Pack & Driver Assistance Pack.

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