Sync software update !!!

Faults and Technical chat for the Ford Puma
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Rays1
Posts: 791
Joined: Tue Dec 15, 2020 5:41 pm

Post by Rays1 »

Pawprint66 wrote: Sun Aug 14, 2022 2:31 pm
Rays1 wrote: Sun Aug 14, 2022 2:24 pm
Pawprint66 wrote: Sun Aug 14, 2022 1:13 pm Car has done everything OTA with confirmation etc.
Just checked on my account and now there is another 8.6GB update showing on the webpage.
If I recall that's the 8.6Gb map update that was showing best part of a year, in error, ignore it. I would suggest and sorry to say this your maps are not updated to F11. In fact I would go as far to say that you need to check on screen your current Sync version. I suspect it isn't 3.4-22110
which you must have before you can install F11 maps.
I'll have another look. But the Sync is deffo 3.4-22110. I did it about 4 days ago via USB, hence why I got the map update.
In that case that's completely bonkers... Sure looks like you have lasted maps etc software.
I suggest you simply ignore it. It's not unlike the last time when we got similar results having downloaded and installed F10.

Have you double checked directly on your vehicles Sync system on automatic updates for "latest software updates"
If thats all okay then happy days I think.

Pawprint66
Posts: 261
Joined: Sat Oct 24, 2020 2:55 pm

Post by Pawprint66 »

Rays1 wrote: Sun Aug 14, 2022 4:46 pm
Pawprint66 wrote: Sun Aug 14, 2022 2:31 pm
Rays1 wrote: Sun Aug 14, 2022 2:24 pm
If I recall that's the 8.6Gb map update that was showing best part of a year, in error, ignore it. I would suggest and sorry to say this your maps are not updated to F11. In fact I would go as far to say that you need to check on screen your current Sync version. I suspect it isn't 3.4-22110
which you must have before you can install F11 maps.
I'll have another look. But the Sync is deffo 3.4-22110. I did it about 4 days ago via USB, hence why I got the map update.
In that case that's completely bonkers... Sure looks like you have lasted maps etc software.
I suggest you simply ignore it. It's not unlike the last time when we got similar results having downloaded and installed F10.

Have you double checked directly on your vehicles Sync system on automatic updates for "latest software updates"
If thats all okay then happy days I think.
Hi Rays1
Just done a check for software updates from the car. All appears to be updated!! Go figure!
2020 Puma ST - Line X First Edition - 125 mHEV - Race Red - (Released back into the wild)
2023 Puma ST - Frozen White - Driver Assistance Pack & Powered Tailgate - Machined Magnetite Wheels
PaulD
Posts: 485
Joined: Wed Mar 11, 2020 2:25 pm
Location: The Netherlands

Post by PaulD »

It worked , i'm glad thanks again
Ford Puma St-Line X first edition full options
..... Desert Island Blue.....
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sinlessUK
Posts: 1307
Joined: Wed Aug 12, 2020 8:26 am
Location: Nottinghamshire

Post by sinlessUK »

Well it's still going via OTA :D

Installed Packages
1U5T-14G421-BAJ
1U5T-14G421-BBJ
1U5T-14G421-BCJ
1U5T-14G421-BDJ
1U5T-14G421-BEJ
1U5T-14G421-BFJ
1U5T-14G421-BGJ
1U5T-14G421-BHJ
1U5T-14G421-BJJ
1U5T-14G658-AH
1U5T-14G424-BL
4U5T-14G423-AC
4U5T-14G422-BAG
4U5T-14G422-BCF
5U5T-14G391-AS
4U5T-14G422-BDF

Needed Packages
4U5T-14G422-BDG_1644012081000.TAR.GZ (2GB)
4U5T-14G422-BBG_1644011700000.TAR.GZ (2.1GB)
4U5T-14G422-BCG_1644011850000.TAR.GZ (1.6GB)
Last edited by sinlessUK on Tue Aug 16, 2022 8:34 am, edited 1 time in total.
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Curryhouse
Posts: 209
Joined: Tue Jul 13, 2021 6:56 am

Post by Curryhouse »

Trying to update Sync and keep going around in circles.

USB stick formatted correctly. Files transferred OK. USB plugged into car. Update runs fine. Stop car and do the key reset thing. Message pops up saying everything completed and stick can be removed. Back to the PC, check stick, .xml file is there. Upload that to the website. "Successful" message pops up. Wait a few minutes then check website again so I can start the maps. However, it tells me that I need to update Sync 😖🤦‍♂️🤦. Tried this twice and same outcome. Have even deleted the .xml file and used the interrogator to create a new one. No joy. On checking what version of Sync the system had - its the latest version.
Any clues on what to do. Thanks.
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Sparks
Posts: 4281
Joined: Fri Aug 07, 2020 5:40 pm
Location: Warwickshire

Post by Sparks »

Curryhouse wrote: Tue Aug 16, 2022 7:28 am Trying to update Sync and keep going around in circles.

USB stick formatted correctly. Files transferred OK. USB plugged into car. Update runs fine. Stop car and do the key reset thing. Message pops up saying everything completed and stick can be removed. Back to the PC, check stick, .xml file is there. Upload that to the website. "Successful" message pops up. Wait a few minutes then check website again so I can start the maps. However, it tells me that I need to update Sync 😖🤦‍♂️🤦. Tried this twice and same outcome. Have even deleted the .xml file and used the interrogator to create a new one. No joy. On checking what version of Sync the system had - its the latest version.
Any clues on what to do. Thanks.
Occasionally it takes some time for Ford site to register that you've done the update.....wait a couple of days and try again.
Ford Puma ST-Line Vignale 155 Automatic.
Driver Assistance Pack. Power Tailgate etc. etc....Frozen White. 🚷🚳
Wireless Android Auto. 8-)
Previous Puma ST-Line X First Edition.
paulv
Posts: 171
Joined: Mon Jul 27, 2020 10:14 am
Location: rotherham

Post by paulv »

did the update which took around half an hour - no problems. my only comment would be that its pretty crap not being able to see the progress of the update, or even that it is actually working.
now I've done that, if I want to update maps that will take 80 minutes apparently! nowadays I don't do any journey that lasts as long as that. it would be nice to update maps, but as I tend to use google maps I don't really have need to so won't be bothering.
FORD PUMA ST-LINE X VIGNALE 1.0L ECOBOOST 125PS 7 SPEED AUTOMATIC - LUCID RED
long name... nice car :D
Rays1
Posts: 791
Joined: Tue Dec 15, 2020 5:41 pm

Post by Rays1 »

paulv wrote: Tue Aug 16, 2022 12:40 pm did the update which took around half an hour - no problems. my only comment would be that its pretty crap not being able to see the progress of the update, or even that it is actually working.
now I've done that, if I want to update maps that will take 80 minutes apparently! nowadays I don't do any journey that lasts as long as that. it would be nice to update maps, but as I tend to use google maps I don't really have need to so won't be bothering.
You could try OTA (over the air) so long as you can connect to your House WiWfi.
What's is there to loose?
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Rizmo
Posts: 2546
Joined: Wed Sep 23, 2020 2:13 pm
Location: Peterlee, Co Durham

Post by Rizmo »

I updated sync a week ago. xml file updated and car showing correct info. Try for the maps and 2.6gb of sync update is back. Hopeless.
Puma ST-Line-Vignale 155 manual, magnetic grey, DAP, electric tailgate. New in December 2021.
Curryhouse
Posts: 209
Joined: Tue Jul 13, 2021 6:56 am

Post by Curryhouse »

Sparks wrote: Tue Aug 16, 2022 8:16 am
Curryhouse wrote: Tue Aug 16, 2022 7:28 am Trying to update Sync and keep going around in circles.

USB stick formatted correctly. Files transferred OK. USB plugged into car. Update runs fine. Stop car and do the key reset thing. Message pops up saying everything completed and stick can be removed. Back to the PC, check stick, .xml file is there. Upload that to the website. "Successful" message pops up. Wait a few minutes then check website again so I can start the maps. However, it tells me that I need to update Sync 😖🤦‍♂️🤦. Tried this twice and same outcome. Have even deleted the .xml file and used the interrogator to create a new one. No joy. On checking what version of Sync the system had - its the latest version.
Any clues on what to do. Thanks.
Occasionally it takes some time for Ford site to register that you've done the update.....wait a couple of days and try again.
6 days and counting....
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