Hi. Had this issue corrected by Lisburn Ford. This should be widely known by all dealers as a company wide message went out on how to fix this problem. Ford themselves released the fix after a lot of complaints.

Motor ombudsman was where I was going if they didn’t sort out the passenger side wing mirror. They could be of help. They can’t pass this stuff off if there are defects with your vehicle. I sent a letter to the finance company, dealer and Ford customer relations and gave them a date to have the issu...

That's good news. Do you think they adjusted the glass or the plastic housing? From what I gather they’ve reduced the pins on the mechanism to allow the mirror to travel further into the housing. I would guess the adjustment is about 5mm and no more as any more the mirror would travel outside the c...

Well car went in for the fix today and it is an improvement. I can see a difference and my wife who is the owner can also see a difference and can now see the side of the car. I am going to ask the dealer when I get speaking to them how this fix is to be applied to the countless others with this iss...

Thank you bud lol waiting to see who’s lining up at Ford to offer an apology. I’ll not hold my breath

Well well well, actually can’t believe I’m going to post this after the hell I’ve been through with Ford to sort this problem out but today just found out Ford are issuing a fix for this problem!!! Car going in next week for the passenger mirror to be rectified. Been at this non stop since the 22nd ...

https://www.nextbase.com/en-gb/

622GW

Have this in the wife’s Puma and my Audi. Great dash cam - if you buy from next base let them know you’ve a Puma as you’ll need a new connector for the hardwire kit

Hi doodle. I spoke to that idiot Chris too reference the issue we are having where the wing mirror isn’t suitable and doesn’t adjust enough for my wife to be able to see it from her driving position. He stated that as it was a design/manufacturing issue they didn’t take anything to do with it. I’ve ...

I sent the letter to the dealer, Ford credit and Ford customer relations all at the same time

Ford credit should be taking this on on your behalf. They technically still own the car as they’ve loaned you the money hence the PCP. I tried to get them to take ownership of the fault on the passenger wing mirror. They’ve refused so financial ombudsman it is. Where your issues exist they are requi...