Search found 27 matches

by pgc53
Fri Dec 08, 2023 7:57 pm
Forum: Faults & Technical
Topic: Sync software update !!!
Replies: 1453
Views: 270548

Re: Sync software update !!!

Updated sync 4 weeks ago using usb to build sync 3.4.23188 then had the dreaded problem the uploaded file to Ford seems to have something wrong with it. CRC are on with it but i'm getting no where. Can anyone tell me if this is the latest sync update. The way I understand it sync upload file needs t...
by pgc53
Sun Nov 05, 2023 2:52 pm
Forum: Faults & Technical
Topic: Sync software update !!!
Replies: 1453
Views: 270548

Re: Sync software update !!!

Hi, just done sync update to 3.4.23188 and uploaded log file it generated to ford as requested only to be told there is an issue with uploaded log file.
This same thing happened on last update to 3.4.22200.
Has anyone else had this problem.
Many thanks.
by pgc53
Tue Jan 31, 2023 4:01 pm
Forum: Faults & Technical
Topic: Sync software update !!!
Replies: 1453
Views: 270548

Re: Sync software update !!!

Just updated my puma today to sync 22200 using usb and that took about 45 minutes to update. Uploaded the XML file it provided and was then able to download the F11 map update. The map update was about 22.8 GB so put it on usb stick and this took about 1 hour 50 minutes to update so its quite a long...
by pgc53
Mon Jan 16, 2023 8:22 pm
Forum: Faults & Technical
Topic: Sync software update !!!
Replies: 1453
Views: 270548

Re: Sync software update !!!

Thanks for that Rizmo. Seems you can't rush Ford to sort out these software problems.
by pgc53
Mon Jan 16, 2023 7:50 pm
Forum: Faults & Technical
Topic: Sync software update !!!
Replies: 1453
Views: 270548

Re: Sync software update !!!

Hi, can radders please tell me who he contacted at Ford.
I have tried customer relations centre and they just say try ford dealer who say I am up to date with version 3.4.21020 maps F10.
My puma is a 2022 st line x edition.
Any help would be grateful.
Thanks
by pgc53
Tue Nov 15, 2022 8:08 pm
Forum: Faults & Technical
Topic: Spare wheel
Replies: 17
Views: 6253

Re: Spare wheel

Thanks Rogue2 but the link pdf file seems to be missing.
by pgc53
Tue Nov 15, 2022 7:31 pm
Forum: Faults & Technical
Topic: Spare wheel
Replies: 17
Views: 6253

Re: Spare wheel

Does anyone have the parts number for the puma spare wheel and the price?
Many thanks
by pgc53
Mon Nov 14, 2022 7:36 pm
Forum: Main Ford Puma chat
Topic: missing map update file
Replies: 15
Views: 2563

Re: missing map update file

Thanks for that link sinlessUK but entered my vin number and it tells me i'm up to date.
Might be a trip to dealers.
by pgc53
Sat Nov 12, 2022 8:30 pm
Forum: Main Ford Puma chat
Topic: missing map update file
Replies: 15
Views: 2563

Re: missing map update file

just updated puma with what was downloaded. 22GB and it took almost 2 1/2 hours to finish. Now it shows build 21020 and map version F10. Previously it was F9. Are these the most up to date things available? Also when it finished it said Installation failed Error code: INSTL_ERR14. Anyone had the sam...
by pgc53
Wed Nov 09, 2022 8:10 pm
Forum: Main Ford Puma chat
Topic: missing map update file
Replies: 15
Views: 2563

missing map update file

I've tried downloading the update for the latest map version but there is a file missing. The file missing is DONTINDX.MSA. Has anyone come across this problem before and where can I get this file from? My car is a 2022 puma and the map version is F9. Any advice on how to download the update would b...